Europe Express FIT Terms and Conditions

EEFC, Inc. is an independent company licensed to market and distribute travel products under the “EUROPE EXPRESS” brand name (“Europe Express” or the “Company”). These terms and conditions (the “Terms and Conditions”), as may be amended from time to time, apply to all our services directly or indirectly (through distributors or travel agents) made available online, through any mobile device, by email, or by telephone. By accessing, browsing, and using our website or any of our applications through whatever platform and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to these Terms and Conditions set out below. Please ensure that you read carefully and understand these Terms and Conditions prior to booking. These Terms and Conditions are subject to change and you are advised to check this website or to request the latest version of the Terms and Conditions from Europe Express prior to booking your vacation. 

Bookings: 
Europe Express provides proposed custom itineraries (travel packages). Prior to receipt of the required deposit payment being received, no space is held and prices and availability are subject to change 

Required minimum deposit: 
To confirm a booking a non-refundable deposit is required which shall be as set out on your booking confirmation (“Deposit”).  

Payment 

For Travelers who choose to pay via Automated Clearing House (“ACH”) then such service is made available by our bank, Bank of America, from time-to-time. In making such payment the person paying must agree to the Bank of America ACH terms and conditions (as updated from time-to-time) and authorizes us to accept and process payments via ACH. 

Europe Express is not responsible for any charges levied by third parties which are payable by the Traveler as a result of credit card or other payment transactions.  

Minimum Deposit amount:  

The required Deposit amount varies based on the specific services included on each booking. The specific Deposit required to confirm a booking is included on each itinerary and invoice.  

It is the responsibility of the traveler to ensure all arrangements are booked as requested and that the reservation contains no errors, including passenger names, birth dates and other personal information. Any traveler information provided in writing shall supersede any such information provided to Europe Express verbally and Europe Express accepts no responsibility for discrepancies between verbal traveler information and written traveler information. After initial payment has been made, Europe Express considers all information contained on the reservation to be accurate. Payment to Europe Express constitutes acceptance of all the Terms and Conditions on behalf of the traveler and all other passengers which are travelling as part of the booking. 

Final Payment 

The balance payment, being the total booking cost less the Deposit, of the Traveler’s booking must be paid no later than 75 days prior to the departure date of the booking (“Balance Payment”). If the booking is made within 75 days prior to departure then the full payment must be received by Europe Express at the time the booking is made. If the Balance Payment has not been received by 75 days before the departure date of the booking then Europe Express  may collect the Balance Payment due by initiating an additional payment from the same card or account as the Deposit. Payment is not deemed made until it is received by Europe Express. Once the payment of the Deposit payment, along with any other payments which are due in respect of the booking, has been received by Europe Express then a confirmation notice will be emailed automatically upon processing the payment to the travel advisor. If any information contained in that confirmation notice is inaccurate or incomplete then the travel advisor should contact Europe Express immediately. If Europe Express is unable to charge the required payment to the credit card provided, Europe Express will contact the travel advisor to secure a new form of payment, if we do not receive full payment within 5 business days, the reservation will be cancelled and the Company reserves the right to retain any monies received with respect to the reservation. 

Prices: 
Europe Express reserves the right to adjust prices without notice according to exchange rate fluctuations, airline surcharges or any increase in vendor rates prior to payment in full.  

Exclusions: 

Europe Express’ products are customized for the traveler and all agreed services in the Traveler’s booking shall be set-out in the itinerary. Unless stated otherwise, the following are not included in the trip price (without limitation): passports; visas and vaccinations; tips to your tour guide, host, driver, local guides, and/or ships’ crew; city taxes for hotel stays; port taxes; gratuities; laundry; telephone; mini-bar; alcohol, beverages, and food; seat assignments on airplanes or rail; airport transfers; porterage at airports and train stations; travel insurance premiums; carrier baggage fees; all other items of a personal nature; and/or any other services not specifically set out on the booking confirmation.  

Confirmation of Land Services: 

Air tickets are issued and ticketed immediately when the Deposit payment is received. Once ticketed, any changes such as (without limitation) any changes to passenger names, departure or return dates, itineraries, and class of service will incur additional fees (from Europe Express and the airline) and/or may require new tickets to be purchased. These fees or new tickets are at sole the expense of the traveler and will be collected prior to making any changes. 

Hotel confirmations may take 48 hours to receive a response. Response times are outside of the control of Europe Express and response times from the hotel could be longer. If the requested hotel cannot be confirmed, a comparable (in price and standard) alternate hotel will be confirmed. At this time, the travel advisor will be notified via email and telephone with the alternate hotel details. Please review these details immediately, Europe Express allows 24 hours from the time that the travel advisor is notified by Europe Express to request alternative hotels. Cancellations or changes to the traveler’s booking after this point will incur standard penalties as outlined below. 

The time period for the confirmation of all other services in the booking (such as, without limitation, sightseeing, transfers, rail, car rental, etc.) varies and may not occur until 28 days before the applicable service date. In the event one of these services is not available, or the price has changed, the travel advisor will be notified and presented with alternatives. In the event the original service is unavailable, a full refund for the impacted service will be provided.  

Adding services to bookings: 

Services may be added to bookings up until 7 days prior to departure subject to availability. Some service types cannot be added less than 21 days prior to departure. 

Modifying your booking: 

Modifying services including (without limitation) changing the date, time, or participants in a service may be treated as a cancellation. In such circumstances, those services may need to be rebooked and may result in cancellation fees as set out below in these Terms and Conditions.  

Cancellation of land services: 

• You may be entitled to a refund of a certain proportion of your booking depending on when notice of cancellation is received by Europe Express. However, unless expressly stated otherwise, your Deposit shall always be non-refundable from the moment that your booking is confirmed.  

• Any cancellation fee shall be calculated on the Balance Payment and shall be dependent upon when notice of cancellation is received by Europe Express. If your booking is cancelled:  
  • 75 (or more) days before the departure date of your booking, Europe Express will retain your Deposit payment; 
  • 46 to 74 days (inclusive) before the departure date of your booking, you will be provided with a refund of the Balance Payment, less a cancellation fee of 10% of the Balance Payment; 
  • 31 to 45 days (inclusive) before the departure date of your booking, you will be provided with a refund of the Balance Payment, less a cancellation fee of 25% of the Balance Payment; 
  • 15 to 30 days (inclusive) before the departure date of your booking, you will be provided with a refund of the Balance Payment, less a cancellation fee of 50% of the Balance Payment; and
  • 14 days (or less) before the departure date, or after the booking has commenced, then no refund of either the Deposit or the Balance Payment shall be made.  

Cancellation of air services: 

• All internal European flights (e.g. flights which depart from one European country to arrive in another European country) are always non-refundable. 

• For any transatlantic flights which are cancelled within (and including) 14 days prior to the scheduled departure date of the flight: These flights may be partially refundable depending on the airline and type of fare purchased. Europe Express staff can advise the refundability of specific air services upon request by the travel advisor.  

• For any flights which are cancelled within (and including) 15 days prior to departure, irrespective of the type and location of the flight: all flights are non-refundable. 

Cancellation Fees: 
Cancellations by Europe Express due to a Force Majeure Event (as defined below) are refundable less an administration fee of $250 per person and any non-refundable cancellation fees which are levied on Europe Express by any suppliers whom are providing any component parts of your booking.  

Refunds 

Refunds will be processed to the original form of payment or via check within 30 days of Europe Express notifying you of the applicable refund amount. 

Europe Express initiated cancellations 

In the event Europe Express is unable to confirm some of the services included on a booking, the cancelled services will be refunded in full.  

Air Arrangements: 
Europe Express is not responsible if an airline cancels, reschedules, or delays a flight for any reason. It is the responsibility of the passenger to work with the airline on which ticketed to reach the destination. Europe Express is not responsible for any additional expenses that may be incurred. Europe Express is not responsible for and will not provide any refund for portions of trips missed due to canceled, rescheduled, or delayed flights Europe Express is not responsible for and will not pay any fees related to incorrect passenger names being provided at the time of booking. Air routings are subject to availability, routings are not guaranteed and are subject to change at any time. 

If an airline schedule change occurs and Europe Express is notified by the airline in advance, Europe Express will notify the travel advisor via email of the itinerary change and best possible new routing. Europe Express will provide 72 hours to accept this change or request a modification. Lack of response within this time frame constitutes acceptance of the new itinerary and the new airline tickets will be issued. Airline schedule changes in flight number or flight times 180 minutes or less will automatically be accepted by Europe Express and no modification to the air tickets will be offered. 

Europe Express may request ancillary services on behalf of the traveler (seat assignments, wheel chair assistance, special meals, frequent flyer account data, TIN information), however confirmation of these services is not guaranteed. Europe Express is not responsible for any additional expense that may be incurred confirming these services. Europe Express is not responsible for any customer service issues that may arise from these services. 

If you make your own flight arrangements, Europe Express will not be responsible for any loss resulting from cancellation or changes in international gateways or travel dates and we therefore recommend that you do not purchase airline tickets with high penalty charges for changes. 

Under the Secure Flight Program enacted by the U.S. Department of Homeland Security, the Transportation Security Administration (TSA) requires airlines to collect passenger information for the purposes of watch list matching. TSA may share this information with law enforcement or intelligence agencies or others under its published system of records notice. At time of booking air, Europe Express will require the information to pass to the airline(s) for the Secure Flight Program. The information includes full name, date of birth, gender, redress number (if available), passport number, passport expiration, nationality and place of birth. 

Certain destination countries may require aircraft cabin insecticide treatment. For information regarding these requirements, please refer to the Department of Transportation website (https://www.transportation.gov/airconsumer/spray). 

Travel Insurance: 
It is a condition of the Traveler’s booking that they have comprehensive travel insurance in place throughout their booking. Travel insurance pricing and coverages vary by provider. Benefits may include trip cancellation, trip interruption, emergency medical/dental coverage, emergency transportation coverage, travel delay coverage, and/or baggage delay or loss coverage. 

Travel Documents: 
Passenger Travel Documents, including airline tickets and itineraries, are sent by email to the travel advisor. Paper documents may be necessary in which case the documents will be sent by priority mail. The passenger may request paper or expedited documents in which case delivery charges will apply. 

Participation: 
Europe Express reserves the right to accept or reject any vacation participant for any reason and to remove any participant whose conduct is deemed unacceptable to Europe Express. Europe Express will not refund nor cover any cost or expenses the traveler incurs if Europe Express has to terminate vacation arrangements due to unacceptable behavior. 

Children: 
Children age 10 or over are charged the full adult rate and must travel with an adult. 

Travelers Who Need Special Assistance On Tours: 
The traveler must report any disability requiring special attention to Europe Express at the time the reservation is made. Europe Express will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so nor is it responsible for any denial of services by air carriers, hotels, restaurants, or other independent suppliers. The Americans with Disabilities Act is only applicable within the United States and facilities for disabled individuals are limited outside its borders. Most transportation services are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motor coaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance and must assume full responsibility for their wellbeing. The traveler assumes the full risk of use and of any prohibitions imposed by vendors. 

Accommodation: 
The accommodations listed or displayed on Europe Express’ website are intended to be used for your trip; however, if a change becomes necessary for any reason the accommodations substituted will be reasonably equivalent to those shown. Hotel classifications are based on Europe Express assessment and may not reflect opinions of other sources. Space at hotels is subject to availability and rooms are assigned on a “run-of-the-house” basis by hotel management upon check in based on room type booked. Single rooms are usually smaller in size than twin-bedded room or double-bedded rooms and have one small bed. Triple-bedded rooms usually include a standard twin or double bed plus a rollaway or sofa bed. Any service issues affecting the quality of a guest’s hotel stay during the stay must be addressed directly with hotel management. For example, while a hotel normally may offer a particular feature such as air conditioning, Europe Express cannot guarantee that the service will be in operation at any given time and cannot be held responsible for any such lack of operation at the time of stay. Please note that accommodation check-in times vary worldwide. 

Visas & Passports: 
Travelers are responsible for obtaining and paying for all visas and entry documents, for meeting all health and other requirements, and for any documents required by the laws, regulations, orders, and/or requirements of the countries you will visit. Non-U.S. citizens must consult with appropriate consulates to determine if any visas are needed and are responsible for obtaining all visas and entry documents independently. Europe Express is not responsible for providing specific visa and passport information or documentation and Europe Express cannot accept liability for any passenger refused entry onto any transport or into any country due to failure of the passenger to carry correct documentation. All passengers traveling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip but it is the responsibility of the traveler to satisfy themselves of any specific restrictions. It is recommended to have a minimum of three blank pages in the passport when traveling, as many countries require blank pages. Multiple-entry visas are required for some vacations. Europe Express is not responsible for obtaining or verifying visa and passport requirements of the Traveler(s). 

Baggage Allowance: 
Size and weight limitations for carry-on and checked baggage vary from airline to airline and even according to destination. Some airlines charge fees for checked baggage which are not included in the vacation package. Please check with the airline directly for baggage information and regulations. Regulations within most airports require that travelers handle their own luggage through customs. No responsibility is accepted for loss of or damage to baggage or any of the traveler’s belongings throughout the duration of the vacation. 

Service Issues: 
Notice of service problems that could not be resolved with the hotel or other suppliers during the trip must be forwarded to Europe Express within 30 days from completion of the trip. Please allow 4-6 weeks for resolution of service issues. 

Accuracy of Information: 
(A) The information contained on Europe Express’ website is correct to the best of our belief, but Europe Express accepts no liability for any inaccuracies contained therein; (B) Any information or advice provided by Europe Express on matters such as permits, visas, vaccinations, climate, clothing, baggage, special equipment, etc. is given in good faith but without responsibility on our part. 

Travel Advisories and Warnings: 
For information regarding possible dangers at international destinations, contact the Travel Advisory Section of the US State Department, (202) 647-5225, Travel Advisory Section. For medical information, contact the Center for Disease Control, (404) 332-4559, cdc.gov/travel. 

Limitation of Liability: 
Europe Express is an independent company licensed to market and distribute travel products under the “Europe Express” brand name, and purchases transportation, hotel accommodations, and other services from various independent suppliers that are not subject to its control. These suppliers are independent contractors and acts of independent contractors are not acts of Europe Express. All certificates and other travel documents for services issued by Europe Express are subject to the applicable supplier’s terms and conditions, which are available upon request, and to the laws of the countries in which the services are supplied. Moreover, the airlines concerned are not responsible for any act, omission, or event, at any time passengers are not on board their planes or conveyance. The passage contract in use by the airlines concerned, when issued, shall constitute the sole contract between the airlines and purchaser of these tours and/or passenger. 

Neither Europe Express, its affiliates, owners, officers, agents, employees, contractors, nor any associate organization shall be held liable for any act, default, injury (including emotional injury, injury to person or property, or death), loss, expense, damage, deviation, delay, curtailment or inconvenience caused to or suffered by any person or their property, howsoever arising, which may occur or be incurred by any organization or person, including but not limited to any such act, default, injury, loss, expense, damage, deviation, delay, curtailment or inconvenience which may have been caused or be occasioned by reason of (1) any wrongful, negligent, willful or unauthorized acts or omissions on the part of any of the suppliers or other employees or agents, (2) any defect in or failure of any aircraft, vehicle, equipment, or instrument owned, operated or otherwise used by any of these suppliers, or (3) any wrongful, willful or negligent act or omission on the part of any other party. In issuing tickets for transportation of the travel by any means and making arrangements for travel, hotel or other accommodation, Europe Express is not acting as principal but only as agent for the companies, corporations, owner, public carriers or persons providing or offering the means of transportation and accommodation. Europe Express neither owns nor operates such third-party suppliers and accordingly, Europe Express is not responsible for their acts or omissions. In addition, Europe Express is not responsible, and will not be bound by, representations made by third party representatives, travel agents, unaffiliated websites, or any other party. Europe Express’s maximum liability, for any reason whatsoever, will be limited to the amount paid to Europe Express for any services. 

In no event will Europe Express be liable to any third party for any consequential, incidental, indirect, exemplary, special, or punitive damages whether arising out of breach of contract, tort (including negligence), or otherwise, regardless of whether such damage was foreseeable and whether or not Europe Express has been advised of the possibility of such damages, and notwithstanding the failure of any agreed or other remedy of its essential purpose. Europe Express’s maximum liability, for any reason whatsoever, will be limited to the amount paid to Europe Express for any services. Notwithstanding the foregoing, the international carriage of passengers is subject to international conventions and treaties, where applicable. These international agreements limit and, in some events, exclude the carrier’s liability to passengers (vacation participants). Where any claim or part of a claim (including those involving death or personal injury) concerns or involves any travel arrangements (including the process of getting on or off the transport concerned) provided by any air, sea, inland waterways, rail, or road carrier or any stay in a hotel, Europe Express’s maximum liability is the maximum which would be payable by the carrier or the hotel keeper concerned under the applicable international convention, treaty, or regulation applicable to the travel arrangements or hotel stay (e.g. the Warsaw Convention, the Montreal Convention for international travel by air, the EU Regulation on Air Carrier Liability for carriers with an operating license granted by an EU country, the Athens Convention for international travel by sea) in that situation. 

Release: 
In consideration of the services and arrangements provided by Europe Express, the Traveler, for yourself and for your heirs, personal representatives or assigns, do hereby release, waive, discharge, hold harmless and agree to indemnify Europe Express, and its owners, officers, directors, employees, contractors, subcontractors and affiliates from any and all claims, actions, or losses for emotional injury, bodily injury, property damage, wrongful death, loss of services, lost profits, consequential, exemplary, indirect or punitive damages or otherwise which may arise out of or occur during your travel in connection therewith. 

Arbitration: 
Any and all disputes and claims that arise out of or relate to these Terms and Conditions including the breach, termination, enforcement, interpretation or validity of the terms and conditions herein, including the agreement to arbitrate (the “Arbitration Agreement”) and the scope or applicability of this Arbitration Agreement (collectively, “Disputes”), will be resolved in a binding, confidential, individual and fair arbitration process as set forth herein, and not in court. 

These Terms and Conditions evidence a transaction in interstate commerce, and thus the US Federal Arbitration Act, 9 U.S.C. §§ 1-16, governs the interpretation and enforcement of this Arbitration Agreement. This Arbitration Agreement will survive the termination of these Terms and Conditions. 

The party desiring arbitration must first send by mail to the other a written Notice of Dispute (“Notice”) that sets forth the name, address, and contact information of the party giving notice, the specific facts giving rise to the Dispute and the relief requested. It is the sender’s responsibility to ensure that the recipient receives the Notice. During the first 45 days after one party sends a Notice to the other, the parties may try to reach a settlement of the Dispute. If the parties do not resolve the Dispute within those first 45 days, either party may initiate arbitration as set forth herein. 

Any arbitration between the parties will be conducted by the American Arbitration Association (the “AAA”) and will be governed by the AAA’s Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (collectively, the “AAA Rules”), as modified by this Arbitration Agreement. The AAA Rules are available online at www.adr.org, or by calling the AAA at 1-800-778-7879. The arbitration will be conducted by a single arbitrator. If the parties cannot agree on who that single arbitrator should be, then the AAA shall appoint an arbitrator with significant experience resolving the type of Dispute at issue. The arbitrator is bound by the terms of this Agreement. A form for initiating formal arbitration may be found on the AAA’s website at www.adr.org (“Arbitration Form”). 

If a party is seeking to recover US$100,000 or less (exclusive of interest on the sum claimed, cost of arbitration and legal expenses), AAA rules provide that the Dispute should be resolved without a hearing, by submission of documents only. Either party may request a hearing, however, and be responsible for the fees associated with it. If the arbitrator recommends a hearing even if neither party requests one or if the claim is for more than $100,000 (exclusive of interest on the sum claimed, cost of arbitration and legal expenses), the manner and place of the hearing will be in Seattle, Washington USA or as otherwise agreed by the parties or determined in accordance with the AAA Rules, Principles, and Guidelines. 

Exclusive Governing Law and Jurisdiction: 
These Terms and Conditions and any actions and proceeding shall be governed by the laws of the State of Delaware without regard to conflict of laws principles. If the right to seek arbitration is for any reason waived by both parties, or if judicial review of any arbitration decision is sought, any action or legal proceeding to enforce any provision hereof, or based on any right arising out of, this Agreement shall be exclusively in the courts of the State of Delaware, or if it has or can acquire jurisdiction, in the United States District Court for the District of Delaware, and all of the parties hereby consent to the exclusive jurisdiction of such courts and of the appropriate appellate courts in any such action or legal proceeding and waive any objection to venue or jurisdiction in connection therewith. 

Waiver of Jury Trial: 
In connection with any action or legal proceeding arising out of these Terms and Conditions, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial. 

Time Limitation: 
No arbitration proceeding or suit, whether brought in rem or in personam, shall be maintained against Europe Express arising out of these Terms and Conditions unless written notice of the claim, including a complete factual account of the basis of such claim, is delivered to Europe Express within 185 calendar days from the date of the incident giving rise to such claim; and no arbitration proceeding or suit shall be maintainable unless commenced within one (1) year from the day of the incident giving rise to such claim, notwithstanding any provision of law of any state or country to the contrary. 

Class Action Waiver: 
These Terms and Conditions provide for the exclusive resolution of disputes through individual legal action on the claimant’s own behalf instead of through any class action. Even if the applicable law provides otherwise, any legal action against Europe Express whatsoever shall be litigated by the claimant individually and not as a member of any class or as part of a class action, and the claimant expressly agree to waive any law entitling you to participate in a class action. 

Force Majeure: 
Europe Express will not be held responsible for delays or cancellation of all or part of any booking or services due to causes or circumstances beyond Europe Express’s responsibility or control, including but not limited to act of God; perils of the sea, harbors, rivers, or other navigable waters; act of any governmental or ruling authority; epidemic; collision; stranding; fire; faults or errors in navigation or management of this or of any other vessel; seizure of the vessel under legal process; any abrupt or unexpected increase in the cost of fuel or shortage of fuel; war; hostilities; riots; strikes or labor stoppages; or any other cause or circumstance beyond Europe Express’s responsibility or control (a “Force Majeure Event”). For the avoidance of doubt, a Force Majeure Event also includes (a) the occurrence of any pandemic, epidemic or prevalent disease or illness with an actual or probable threat to human life as may be designated or determined by any local, city, county or state governmental entities, as applicable, or the federal government of the United States, the World Health Organization (WHO) or the U.S. Centers for Disease Control (CDC); including, without limitation, coronavirus, atypical pneumonia, Severe Acute Respiratory Syndrome (SARS), or avian influenza, or (b) adherence to any travel restriction, warning or advisory issued in relation thereto by any local, city, county or state governmental entities, as applicable, or the federal government of the United States, the World Health Organization (WHO) or the U.S. Centers for Disease Control (CDC), or (c) any quarantine or similar measure taken in relation thereto by any governmental agency or authority to prevent the spread of any communicable disease, or (d) any unavailability of any resources, information or services resulting from any of the foregoing including, without limitation, the unavailability of resources, information or services due to any governmental shut-downs or the unavailability or resources, information or services due to a shut-down, quarantine or similar measure of any third-party service provider whose service or information is relied upon by Europe Express to fulfill its obligations under these Terms and Conditions. 

Europe Express has no special knowledge regarding the financial condition of its suppliers, unsafe conditions, health hazards, weather hazards or climate extremes at locations to which an individual or group may travel. Health care standards, facilities and services abroad may be different or even inadequate for treating health conditions. For information concerning possible dangers at foreign destinations, we recommend visiting the State Department’s Bureau of Consular Affairs’ website which lists each country’s Travel Advisory. For medical information, we recommend contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel. 

Severability: 
The invalidity or unenforceability of any part of these Terms and Conditions, or the invalidity of its application to a specific situation or circumstance, shall not affect the validity of the remainder of the Terms and Conditions, or its application to other situations or circumstances. Any provision of these Terms and Conditions held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable. 

Consumer Protection/Seller of Travel: 
Europe Express is a member of the United States Tour Operators Association and is fully covered by its Consumer Protection Plan. As an active member of the USTOA, the Company is required to post $1 Million with the USTOA. This amount is to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of the Company’s customers in the unlikely event of the Company’s bankruptcy, insolvency or cessation of business. Complete details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by email to information@ustoa.com or by visiting its website at USTOA. 

EEFC, Inc. is a registered seller of travel in the states that require registration: Washington Seller of Travel, # 602-650-317; Florida Seller of Travel #5T37353; and California Seller of Travel # 2053616-80. Registration as a seller of travel does not constitute approval by the State of California. EEFC, Inc. is not a participant in the California Travel Consumer Restitution Fund.